Traditionally, outsourcing had been done by large companies based in the United States, Canada or Western Europe where large offices were set up in other countries that had English speaking populations. A classic example of this is the call center. This method has by now become rather archaic as there is no longer a need to set up a physical office in another country or even a reason for choosing only one country to outsource to. Rather, a company can simply employ the best available candidates who meet the job requirements regardless of where the person is based.
With internet access growing worldwide, more and more people around the world are gaining access to educational materials so that they can learn the skills in demand by employers. Since technology is what is enabling all of this, these remotely based workers tend to place an emphasis on acquiring skills that are in some way related to the technology economy including website programming, graphic design or internet marketing.
While in a traditional job an employee comes in for a set number of hours for a set number of days each week, this new global workforce is changing the way work is done. It really no longer makes sense to quantify work in terms of hours or to strictly monitor an employee while they are working.
Rather, it is the results that matter, with such a diverse talent pool able to work for competitive rates, it makes sense to instead outsource on a per project basis, even if each project is a "micro project" which may only take a few hours or days to complete. While at first this may seem like it is more expensive to the employer, it is important to think about the time and energy normally spent into monitoring a worker and ensuring productivity. Also, for tasks such as programming and design, it is more effective to provide the worker incentive to complete the job as quickly and efficiently as possible (of course with quality standards agreed upon beforehand). The worker is motivated to work more effectively so that he or she can move on to another job sooner (or take some free time before starting the next job).
Tuesday, July 14, 2009
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